Recommend
 
 Thumb up
 Hide
5 Posts

BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Problem with Game Salute? rss

Your Tags: Add tags
Popular Tags: [View All]
The Ry
New Zealand
Henderson
Auckland
flag msg tools
Avatar
mbmbmbmbmb
Hey Guys

I don't know where to go, so some help will be good
On November 28th I placed an order with Game Salute for BGG Secret Santa. I got one email from them on that day saying my order was placed and they would notify me when it arrived.
And money charged from my card.
However, Since then, I have had no follow up from them saying it has shipped. I have sent them about 4 emails asking for a follow up and they haven't responded to any of them.
I'm getting a bit frustrated at this and I don't know how else to proceed?

Apologies if this is in the wrong place
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Russell McKinney
United States
Clermont
Florida
flag msg tools
Jack attack
badge
The grumpiest grump
Avatar
mbmbmbmbmb
That's an awful long time to wait for something to be shipped. At this point I would probably submit a dispute with my credit/debit card. :/
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Steve
United States
California
flag msg tools
mbmbmbmbmb
https://www.reddit.com/r/boardgames/comments/2cz2yo/am_i_jus...
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Greg Darcy
Australia
Blue Mountains
New South Wales
flag msg tools
badge
Avatar
mbmbmbmbmb
Dumb question...
Have you checked with your Santee to make sure it hasn't arrived.

A few years ago Game Salute had major problems. Pretty soon you will be inundated with people telling you how evil they are. Butn the last year or so they seemed to have improved dramatically. But it is possible they are backsliding.

So step 1. Make sure it hasn't arrived and GS just neglected to tell you it shipped.
Step 2 (if necessary) Follow Russell's advice.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
The Ry
New Zealand
Henderson
Auckland
flag msg tools
Avatar
mbmbmbmbmb
Checked in
But they are a very silent target and haven't responded
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.