Recommend
 
 Thumb up
 Hide
10 Posts

Rising Sun» Forums » Crowdfunding

Subject: Afraid my copy is lost looking for advice rss

Your Tags: Add tags
Popular Tags: [View All]
Brian Butcher
United States
Morgantown
West Virginia
flag msg tools
I had to move before shipping commenced and i havent been able to find any info on pledge manager, nor have I been sent any emails with tracking info. Ive messaged cmon on ks and received no reply. Is there any way i can try to see what the status of my package might be?
1 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
BG.EXE
United States
flag msg tools
Favor Euros + Ameritrash, but I like pretty much all games.
badge
Don't forget to have fun!
Avatar
mbmbmbmbmb
Tons of people have no tracking info still. Maybe try CMON on Facebook and specifically tell them you moved.
3 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
tankbot
United States
Pleasant Hill
California
flag msg tools
mbmbmbmb
Log into your geekfunder account. If they shipped it, there should be a tracking number.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Adam B
United Kingdom
flag msg tools
Unfortunately, not always. I have received mine, but my geekfunder page never updated with any information. I did receive an email from Royal Mail that they were delivering it though.

Good luck.

Probably best to contact CMON via their webpage.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Brian Lewis
United States
West Lafayette
IN
flag msg tools
badge
Avatar
mbmbmbmbmb
It's been a week; give it time.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Jeff Wagner
United States
Evansville
Indiana
flag msg tools
Avatar
mbmbmbmbmb

Contacting CMON on KS is the same as not contacting them. They do not monitor KS any longer or use it for support.

Contact them at: https://support.cmon.com/hc/en-us

All is not lost yet, though, many do not have tracking numbers yet and many pledges have not shipped yet.
3 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Jesse
United States
Utah
flag msg tools
mbmbmb
feetoffthesky wrote:
I had to move before shipping commenced and i havent been able to find any info on pledge manager, nor have I been sent any emails with tracking info. Ive messaged cmon on ks and received no reply. Is there any way i can try to see what the status of my package might be?


Hey Brian, I'm in exactly the same situation. I've contacted CMON through Kickstarter and received no help. At this point I'm banking on getting a tracking number and changing the delivery address. I'm in Utah. Will update here with my own situation if I can get it figured out. Good luck.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Niall Smyth
Japan
flag msg tools
Avatar
mbmbmbmbmb
Email or call CMON. Don’t message them on KS.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Becq
United States
Cerritos
California
flag msg tools
badge
mbmbmbmbmb
1) Contact CMON. It's possible they can help you ... but I suspect they won't.
2) The fact that you haven't received a notice yet doesn't mean anything. Some have, but most haven't.
3) When you get a shipping notice, contact the shipper. You may be able to redirect your shipment through them.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Rick Vinyard
United States
Las Cruces
NM
flag msg tools
badge
Avatar
mbmbmbmbmb
IIRC mine is coming FedEx.

If yours is also coming FedEx for a fee FedEx can usually reroute it for you.

Edit: I just checked, and mine is coming FedEx, so yours probably is too. Make sure you sign up for FedEx's delivery service.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.