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Betrayal at Baldur's Gate» Forums » General

Subject: Punch-board laser cut problem rss

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Matteo B.
Italy
Genova
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All right. Then, fine. The title is "Cheese Song". Eh-hem. Hn... Here I go:
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Pizza mozzarella~ ♪ Pizza mozzarella~ ♪ Rella Rella Rella Rella~ ♪ Rella Rella Rella Rella~ ♪ Rella Rella Rella Rella~ ♪ Pizza mozzarella~ ♪
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I received the boardgame Betrayal at Baldur's Gate yesterday, so happy about it!
But one punch-board was contrariwise when it was laser cut, so the double tile is wrong as you can see from the screenshots:




I wrote to the vendor and the customer service but it's the first time I've seen something like that and it's a real bummer because it was a gift.
Someone experienced the same? I will let you know if someone answer and resolve my issue.
 
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David Williams
Scotland
Elgin
Moray
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It's a clear error and they are a big company - I'm sure they will send you a replacement.

Give them a week, if you get no response keep trying. Some companies take a while to process these issues but in my experience they have all sorted the problems eventually.
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Bakk László
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It's not laser cutted, it's die cutted, as you can read from it more: http://www.gatekeepergaming.com/article-11-demystifying-game...
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Matteo B.
Italy
Genova
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All right. Then, fine. The title is "Cheese Song". Eh-hem. Hn... Here I go:
badge
Pizza mozzarella~ ♪ Pizza mozzarella~ ♪ Rella Rella Rella Rella~ ♪ Rella Rella Rella Rella~ ♪ Rella Rella Rella Rella~ ♪ Pizza mozzarella~ ♪
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The replacement has arrived today!
Thanks Jeff & Jeremy from the UK staff, it has been a really fast and responsive customer service.

 
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