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Battle for Rokugan» Forums » General

Subject: Excellent Customer Service rss

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Francesco
Italy
Torino
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As you can see from the image below, I have received an unexpected positive answer to my request from FFG/Asmodee:



So, for the moment, everything's good... I will let you know if we'll come to an happy end
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Dario Alex
Italy
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Grrat support for a great game..

I was wondering how they would manage this kind of request,si nce with so many tokens and tolen manipulation some are bound to get lost or damaged
 
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Sebastian Zarzycki
Poland
Poznań
Wielkopolskie
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FWIW it’s a standard response in their automated system. They sometimes take quite some time with the shipment, but generally, if they say they will send it, they do.
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