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Rising Sun» Forums » Crowdfunding

Subject: Still no Playmat rss

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Brandon Jarvis
United States
California
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So I've had my game for little over a month now. Yet I have not received my playmat. With no updates on the issue I feel its time to contact them. I'm sure they're going to want my Order Number so can anyone tell me where I can get that? All the pledge manager has is my Pledge Number.
 
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Greg Silberman
United States
Portola Valley
CA
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Go to the website and fill out the support form. They now use ZenDesk rather than an email box.

https://support.cmon.com/hc/en-us

I am having the same issue
 
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D Reichmann
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I had the game about 4-5 weeks before I got the notification of the playmat's shipment. Then it took another week or so.
 
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David Leister
United States
Tacoma
Washington
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Still waiting for the game and play mat.
 
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Jeff M
United States
Lafayette
California
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Received my game.
Still no playmat.
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Jeff M
United States
Lafayette
California
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dreichmann wrote:
I had the game about 4-5 weeks before I got the notification of the playmat's shipment. Then it took another week or so.


Who did you receive shipping notification from? Geekfunder Notfication?
 
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David Tolin
United States
Beaumont
Texas
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FWIW, my playmat was shipped out on March 13th (from GA) and arrived in Houston on March 15th.
 
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Joshua Simone [The Quasi Geek Dad]
United States
Redmond
Oregon
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Lowden025 wrote:
dreichmann wrote:
I had the game about 4-5 weeks before I got the notification of the playmat's shipment. Then it took another week or so.


Who did you receive shipping notification from? Geekfunder Notfication?


Yes please enlighten us! :-)
 
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E. Strathmeyer
United States
California
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Same here. Had the game for a month, no playmat.

Here's the kickstarter update from the end of January that talks about playmat shipping: https://www.kickstarter.com/projects/cmon/rising-sun/posts/2...

Lots of recent comments on there from other people that haven't gotten their playmats.
 
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Lewis Harforth
United States
North Carolina
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I received my playmat but the email saying it had been sent came a week after I received it. I wouldn't be too surprised if they had some technical issues.
 
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William Hadjison
United States
Norman
OK
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Anyone who wants to sell me their mat PM me.
 
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Brandon Jarvis
United States
California
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Update, finally got my mat. Now just gotta air it out.
 
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