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Subject: Academy Games Excellent Customers Service. rss

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Jerry McVicker
United States
Morgantown
West Virginia
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I recently opened a copy of the 1st Edition of Conflict of Heroes: Awakening the Bear. I was mortified to discover I was missing the deck of cards for the game. I contacted Academy Games and indicated I was willing to purchase a new deck, as this copy was very old. Ashley, of Academy Games, was super helpful and friendly. She indicated they could sell me a second edition deck for a nominal price but she asked the guys in their warehouse and they located one last deck of cards for the first edition. If I wanted those, she would send them for free. Which she did! I got them today. I'm totally ecstatic about the excellent communications and customer service with this company. I own their 1812 game, and now have several more on my radar.

Thanks, Academy Games!meeple
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Ray
United States
Mansfield
Ohio
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Matthew 10: 29-31
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They are indeed top shelf!
 
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