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Subject: Replacement parts backlog? rss

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Sent in a request for replacement parts on 2-25-18 and still have not received it. Does anyone know how far back the backlog is on getting things? It's now a little over 4 months.
 
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L B
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All I know is that I sent a request in the beginning of April and got an automated reply. Due to an earlier thread I saw in the forums, I sent an inquiry to Nigon via BGG mail over a month ago and never got a reply.

I get that the fulfillment and issues with Funagain Games caused problems, but the lack of communication on the issue is unacceptable imo.

https://boardgamegeek.com/article/29101981#29101981
 
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Dave Kudzma
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I got my initial replacements earlier this year in about a month.

That being said, I submitted a request for the Angry Face when we unlocked him (he had the incorrect character sheets) and have not received anything in well past this.

With how many copies that likely need parts, I'm sure there's a big backlog.
 
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J D
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I made a request about the same time. Two emails to Price to follow up and he's answered both. His latest response was that most of the old, outstanding replacement part shipments will be done by the end of this week.

We shall see.
 
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Bilbo Baggins
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Virginia
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I sent in a request for 2 cards right after the 2nd edition came out and still have yet to receive anything.
 
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J D
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My cards arrived today. Done and done.
 
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Follow up, got an email that they had just gotten parts in and got my replacements about 2 days ago.
 
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Dwight Sullivan
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We got our replacement parts recently.
 
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L B
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My replacement arrived today.
 
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