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Quartermaster General: The Cold War» Forums » Crowdfunding

Subject: Haven't received my copy yet rss

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Christopher Halbower
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It seems most people have received their copies from Kickstarter. I unfortunately have not. Is there some recourse? Or do I have to file a fraud complaint with my credit card company?
 
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Please drop us message through Kickstarter and we'll be able to check on your pledge and order status. You should definitely have received the game by now.
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David desJardins
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halbower wrote:
It seems most people have received their copies from Kickstarter. I unfortunately have not. Is there some recourse? Or do I have to file a fraud complaint with my credit card company?
There are lots of ways you might fail to receive a purchased product that fall far short of "fraud". That seems a pretty extreme term to be throwing around.
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Sequella Deville
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halbower wrote:
It seems most people have received their copies from Kickstarter. I unfortunately have not. Is there some recourse? Or do I have to file a fraud complaint with my credit card company?

A fraud complaint? Good luck with that. Your credit card company will almost assuredly laugh at that one.


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David desJardins
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sequella wrote:
A fraud complaint? Good luck with that. Your credit card company will almost assuredly laugh at that one.
Generally with nonreceipt of goods you get a credit immediately and the burden is on the merchant to justify the charge. The credit card companies tilt toward the customers. You don't need "fraud" to get your money back.
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