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Subject: Kickstarter Suspended?! rss

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Jacob
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Papillon's Kickstarter was suspended and the pledges cancelled. Anyone have any additional info?
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JPotter - Bits77
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It's only been 13min, and late on a Friday.

I am sure Kolossal will make a statement. Give them time.

KS reasons are:

Outstanding fulfillment issues related to a previously successful crowdfunding campaign
Running multiple, simultaneous projects.
Failure or unwillingness to clearly communicate with backers
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William Crispin
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The middle one, I am sure. Ravager was suspended a couple of days ago.
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Andy Andersen
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From Kickstarter - this doesn't sound
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Hello,
This is a message from Kickstarter’s Trust and Safety Team. We’re writing to let you know that a project you recently backed, Papillon (Suspended), has been suspended. We also want to assure you that your $47.00 pledge has been canceled. To protect our community, we may suspend projects when they demonstrate one or more of the following:

Outstanding fulfillment issues related to a previously successful crowdfunding campaign
Running multiple, simultaneous projects.
Failure or unwillingness to clearly communicate with backers

As a result, all backers will be refunded. No further action is required on your part.

We take the integrity of the Kickstarter system very seriously. We only suspend projects when we find strong evidence that they are misrepresenting themselves or otherwise violating the letter or spirit of Kickstarter's rules. As a policy, we do not offer comment on project suspensions beyond what is stated in this message.

We know this isn’t ideal. But we do sincerely hope to see you again soon, backing one or more of the amazing projects that do cross the finish line, without a hitch, each and every day.

Here’s to next time,
Kickstarter Trust and Safety

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mike heim
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Well, there might be an underlying issue with Western Legends (a previous KS of theirs).

You can peruse through the comments section and see complaints about fulfillment and lack of communication. With over 7K backers, there's a bit of chatter on that page and in other forums.

I hope I'm wrong. I really wanted Papillon. But I don't see any stronger evidence for KS to suspend it than the WL fiasco.

:sad shrug
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Giustina Casale Morton
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I think it's because backers are still waiting for Eclipse and Terrors of London to be delivered.
We'll see when Kolossal puts out a statement.
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Jim P.
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They were apparently running multiple campaigns at once under different accounts (Folding Space and Hunt The Ravager). I understood the two concurrent ones getting suspended, but going after one that was already funded makes me wonder if there is more at work here.

Problems with previous unfulfilled campaigns are the next most likely culprit.

Though I also wonder if they'll apply this same policy to companies like CMON or continue to give them a pass.
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Michael Bane
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sane_wonko wrote:
They were apparently running multiple campaigns at once under different accounts (Folding Space and Hunt The Ravager). I understood the two concurrent ones getting suspended, but going after one that was already funded makes me wonder if there is more at work here.

Problems with previous unfulfilled campaigns are the next most likely culprit.

Though I also wonder if they'll apply this same policy to companies like CMON or continue to give them a pass.


I imagine they’re looking for behavior patterns that indicate danger to hackers. CMON has never had any fulfillment issues I’m aware of. All the ones I’ve backed of theirs have been early.
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Jim P.
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AgentZero wrote:

I imagine they’re looking for behavior patterns that indicate danger to hackers. CMON has never had any fulfillment issues I’m aware of. All the ones I’ve backed of theirs have been early.


Well, Kickstarter's own rules technically say they can't run a new campaign without fulfilling the last one. I know a number of companies still do it and get by, CMON more than many others since theirs tend to me larger/longer productions. They may not run multiple campaigns at once but they do have several awaiting fulfillment at any given time.
 
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Joel Karpowitz
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I had two other KS with Kolossal (Mezo and All Manor of Evil) that I thought were progressing just fine. I hope this doesn’t impact their ability to run the company, but I fear it will.

In the meantime, it’s a bummer because my wife was super excited about Papillion. I wonder what that means for the future of the project. I can’t imagine if they have to run the whole Kickstarter again that it will go as well.
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Cameron Ross
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Folding Space is a Maple Games project... not a Kolossal one?
 
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Jim P.
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Life101 wrote:
Folding Space is a Maple Games project... not a Kolossal one?


They had listed Kolossal as a collaborator.
 
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William Crispin
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Kickstarter almost never intervenes due to customer unhappiness, no matter how well grounded. Spend time reading ...

Controversial or Fraudulent Kickstarters.

The only time they are likely to intervene is if there is potential negative legal exposure to them. IP issues or something like allowing a creator to run too many concurrent campaigns, where they could be accused of not doing due diligence according to their own rules. Whatever the email says, remember, KS is only in it to protect themselves. I am not saying that is a problem but be aware.
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Angelica
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They have the same investors. They are like sister companies.
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Kolossal Games
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Hello everyone.

This Wednesday, over 1500 passionate backers helped us at Kolossal Games successfully fund a Kickstarter campaign for Papillon. Designed by J.B. Howell and illustrated by Whitney Rader, Papillon is an excellent game for families and the more hardcore gamers alike.

Unfortunately, we've been notified by Kickstarter that the campaign was suspended and our backers pledges have been refunded. Our team is currently working to understand these issues and we hope to resolve the situation very soon.

We at Kolossal Games are passionate about the games we’re bringing to life through crowdfunding with your support. We want to assure all of our supporters, fans, and backers that we remain excited about Papillon and will do everything we can to bring it back to Kickstarter in the near future. We'll announce a new campaign date as soon as possible.

Thank you for your patience, and your continued support!

Travis Chance
President, Kolossal Games
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Michael Culbertson
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Wow, Kickstarter has been on a roll these past 24hrs by suspending 3 games I backed from what I feel are 3 reputable campaigns/publishers (Papillon, Hunt the Ravager and Folding Space). I appreciate KS trying to look out for "shady" campaigns but in all 3 cases I trust the publishers' ability to manage multiple simultaneous KS campaigns and still deliver. This could really disrupt how publishers use KS going forward as they will need to wait much longer between product launches. I think they should allow a publisher to have multiple concurrent campaigns once a publisher has a proven track record. Just a thought.
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Michael Culbertson
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wwscrispin wrote:
Kickstarter almost never intervenes due to customer unhappiness, no matter how well grounded. Spend time reading ...

Controversial or Fraudulent Kickstarters.

The only time they are likely to intervene is if there is potential negative legal exposure to them. IP issues or something like allowing a creator to run too many concurrent campaigns, where they could be accused of not doing due diligence according to their own rules. Whatever the email says, remember, KS is only in it to protect themselves. I am not saying that is a problem but be aware.


I agree that KS is just following the rules that they created which is the fair thing to do and protects them legally....but I would suggest they revisit their rules and see if a change is needed. Perhaps any publisher that has delivered "X" number of campaigns successfully then they are allowed to have up to 2 simultaneous campaigns which could subsequently be increased "if" they are able to successfully manage. If they can't maintain good communication, deliver on-time projects then they would lose the ability of having multiple simultaneous campaigns.....or something along those lines. Just a thought.
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Jeff Ratz

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I saw a list of fulfilled KG games vs funded but unfulfilled, and it wasn't pretty.
 
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Kevin Driske
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JPRatz wrote:
I saw a list of fulfilled KG games vs funded but unfulfilled, and it wasn't pretty.


Do you know where you saw this list, would be interested to see it ? This was my first game by the company, really disappointed how it's turned out.
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darksurtur
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locherbread wrote:
JPRatz wrote:
I saw a list of fulfilled KG games vs funded but unfulfilled, and it wasn't pretty.


Do you know where you saw this list, would be interested to see it ? This was my first game by the company, really disappointed how it's turned out.


https://boardgamegeek.com/article/31777911#31777911
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Joshua Chamblee
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darksurtur wrote:
locherbread wrote:
JPRatz wrote:
I saw a list of fulfilled KG games vs funded but unfulfilled, and it wasn't pretty.


Do you know where you saw this list, would be interested to see it ? This was my first game by the company, really disappointed how it's turned out.


https://boardgamegeek.com/article/31777911#31777911


Unfulfiled - 7 fulfilled -4. Doesn't seem *too* bad. Although if they got Hunt the Ravager and Papillon funded that would be 9 to 4. I can see where Kickstarter could be concerned. I wonder how many other companies have had so many kickstarters going at once, and got away with it?
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Phil Lopz
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wwscrispin wrote:
Kickstarter almost never intervenes due to customer unhappiness, no matter how well grounded. Spend time reading ...

Controversial or Fraudulent Kickstarters.

The only time they are likely to intervene is if there is potential negative legal exposure to them. IP issues or something like allowing a creator to run too many concurrent campaigns, where they could be accused of not doing due diligence according to their own rules. Whatever the email says, remember, KS is only in it to protect themselves. I am not saying that is a problem but be aware.


Well put.
 
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Kevin Driske
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darksurtur wrote:
locherbread wrote:
JPRatz wrote:
I saw a list of fulfilled KG games vs funded but unfulfilled, and it wasn't pretty.


Do you know where you saw this list, would be interested to see it ? This was my first game by the company, really disappointed how it's turned out.


https://boardgamegeek.com/article/31777911#31777911


Thanks, that is a rather large list
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Russ LeBar

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Wonder if using multiple accounts could be a contributing factor?
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mike heim
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argel1200 wrote:
Wonder if using multiple accounts could be a contributing factor?


That seems like a possibility. Too many running concurrently is NOT a reason. Just look at CMON. They had 6 running concurrently. However, making different multiple aliases to sell stuff is a big no-no on KS.
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