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Valley Games, Inc.» Forums » General

Subject: canceling pre-orders rss

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Shannon L
Canada
Vancouver
BC
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Has anyone tried to cancel a pre-order on the Valley Games website? I tried to concel my pre-order but I wasn't allowed? After Hannibal and I think I am done with pre-ordering games.
 
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Garry Rice
United States
Perkasie
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I believe you're allowed to cancel up until the pre-order window closes (i.e. the game goes to production). After that, you can't cancel via the web (perhaps emailing them may help).
 
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SeeKay
United States
Olympia
Washington
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yeah I had to send an email to info@valleygames.ca to cancel my preorders. At least they were semi-prompt in replying to that one.
 
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Shannon L
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My pre-order is for Big City which is far from production. I will just have to email them.

Thanks
 
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Kevin Nesbitt
Canada
Ajax
Ontario
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Yes, please email info@valleygames.ca if you need to cancel your order. You can make changes to your order right from your account (address change, billing change etc), but if you would like to remove items, just email us.

 
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