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Subject: Great service from Game Surplus rss

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John Bateman

Greer
South Carolina
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Late yesterday afternoon (probably around 4:30) I put in an order at www.gamesurplus.com for Pitchcar and the Pitchcar 2 expansion. I also got the UPS 2nd day shipping option. This morning when I woke I found that the guys there had checked and found out that UPS ground will deliver to my location in only one day, so they automatically changed my delivery method from UPS 2nd day to UPS ground. I tracked my package and it is on the truck in my town getting delivered as we speak! Moreover, I saved about 14 bucks.

Just wanted to throw some props to Game Surplus for earning a repeat customer. Anyone else in Richmond or probably on the east coast should check them out, too!
 
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Danny Webb
United States
Whitesburg
Kentucky
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Game Surplus is always great.
 
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Ken F
United States
Fort Wayne
Indiana
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I've only placed one order, but service was spectacular and the owner was friendly and especially helpful.
 
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♪ Isaäc Bickërstaff ♫
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Greer
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Thor and Sarah are a class act. Any time I'm ready to place an order, I visit their site first. I'm even willing to spend a little extra to give them my business.
 
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Hammock Backpacker
United States
Columbus
Ohio
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As always... GameSurplus is thumbsupthumbsupthumbsup
 
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Ken Dean
United States
Athens
Ohio
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I agree. Their service is friendly. Their merchandise is carefully packed. They seem to really care about giving quality customer service. I'll have to place another order with them soon.
 
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!
United States
Brooklyn
New York
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Sometimes the UPS guy will ring my doorbell with my Game Surplus order, 20 minutes before I place it.
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tim
United States
hudsonville
Michigan
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travistdale wrote:
Sometimes the UPS guy will ring my doorbell with my Game Surplus order, 20 minutes before I place it.
So do you go ahead and place the order at that point?
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Mark Aasted
United States
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Yes, I spend Geek Gold on useless things like this.
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Quote:
This morning when I woke I found that the guys there had checked and found out that UPS ground will deliver to my location in only one day


I happen to work for said delivery company. You would be amazed at how many people order things 2nd day or 3 day when it will be there in one day. I've even delivered things going across the street with overnight shipping!!! Sometimes I think people just do it to waste money.
 
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John Daniels
United States
Walled Lake
Michigan
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I live in Michigan and all my orders (too many to count) have been delivered in 2 days. I could probably save a day if I wanted to drive down to Toledo (Maumee) and pick up the game at the UPS place.

John
 
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Dave VanderArk
United States
Coopersville
Michigan
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No surprise, Thor and Sarah are the best. Game Surplus is the first place I go shopping on the internet for games.
 
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I've bought from them before & they do have good service. Don't go to them if you want any Arkham Horror of Descent products though. For some reason the don't seem to stock them - but they do stock plenty other FFG products.
 
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