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Subject: Fantastic Customer Service from Days of Wonder rss

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Brad Bulkley
United States
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I recently bought Memoir 44 along with several expansions, and my base game had a defective board; the paper is peeling where it forms a hinge between the two boards.

I wrote Days of Wonder asking if I could purchase a replacement. The board is still completely playable, and I was happy to write it off as a minor defect. They wrote back and said they would send me a new board free of charge.

It's unfortunate that such customer service is rare these days, but Days of Wonder just earned my loyalty. They stepped up and did more than I asked without hesitation. What a pleasant surprise.

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