Here is the post from the GMT Newsletter.
Please Update Your Online Credit Card Information
Ugh! Microsoft strikes again! As you probably know, we encrypt your credit card data, several times, to make sure that your data is always safe online. Well, a recent Windows update done by our service provider apparently modified the encryption key used to decrypt the data for us to read and use for charging. Please don’t worry about your cc info. There was absolutely no security issue here. In fact, it’s quite the opposite. For any card that you entered into our system before July 4, neither we nor anyone else can read the card # (as the encryption key was changed). There is no problem with cc #s entered after July 4.
So we’re asking you guys to please go into your online account in the next day or two and update the credit card # that is listed there (for many of you it will now look like a long string of alphanumerics) with your correct # so that we can charge the games slated to begin charging on Monday, July 13th. If you guys have any questions about this, or would prefer to do this by phone or online chat, please don’t hesitate to contact our office ladies either on our website or at our toll-free number. They’ll be happy to help you get the data re-entered if you’d like some help. We apologize for any inconvenience this may cause.
It also mentioned that because of this certain titles like 1805: Sea of Glory that was supposed to start charging will not until the 13th.
"L'état, c'est moi."
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Caution: May contain wargame like substance
This highlights once again the need for backups and the ability to roll back your data set.
- Last edited Fri Jul 10, 2009 8:15 am (Total Number of Edits: 1)
- Posted Fri Jul 10, 2009 4:11 am