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Subject: Artscow website problem rss

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Wulf Corbett
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My laptop hard drive recently died cry and I've been rebuilding it for a few days now, based on an old smaller hard drive from 10 months ago. Apart from all the downloaded files I've lost (some paid for PnP games - but most already printed), I've had to reinstall a load of updates & recent software.

One notable failure is the Client Designer on the ArtsCow website - Silverlight seems to have successfully installed & looks OK, but the Client Designer page does not show any cards, not even the bare templates.

Is this a problem on my laptop, or a more general problem with ArtsCow? Is anyone else finding this problem?
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Andrew Tullsen
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Reboot?

Make sure you have all the latest updates installed.
 
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Wulf Corbett
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I've been rebooting & updating for 3 days now, although I only tried ArtsCow today. I'm not sure what it needs apart from Silverlight. It's the same on MSIE 8 and Firefox 3.0.11.
 
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It might be worth uninstalling silverlight from your machine, perhaps it became corrupted during install.
 
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Wulf Corbett
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Tried an uninstall, no luck. There's a message at the bottom of the Artscow window saying Get Design:[Arg_TargetInvocationException] and on the Firefox statusbar at the bottom it says Done.

EDIT: I notice that ArtsCow is telling me to install Silverlight 2.0, but the new version is 3.0. Whether that's significant I don't know. I have tried other Silverlight application sights (The Stargate site that the SIlverlight website connects to), and they work fine.
 
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Mike Kollross
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Wulf Corbett wrote:
Tried an uninstall, no luck. There's a message at the bottom of the Artscow window saying Get Design:[Arg_TargetInvocationException] and on the Firefox statusbar at the bottom it says Done.

EDIT: I notice that ArtsCow is telling me to install Silverlight 2.0, but the new version is 3.0. Whether that's significant I don't know. I have tried other Silverlight application sights (The Stargate site that the SIlverlight website connects to), and they work fine.


Try dumping your temp internet files and forcing a refresh of the page.
 
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Wulf Corbett
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Nope, no change. I have found a vaguely similar problem reported on the ArtsCow forum - apparently it just went away after a couple of days. That's a solution I've seen before with these things, so I'm awaiting the next few days' progress...
 
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Java?
Firewall?
Cookies?
 
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Wulf Corbett
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If Silverlight uses JAVA I'd suspect that, as the message I'm getting looks like a JAVA message. It's the same today.
 
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Wulf Corbett
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The exact same problem is now being reported by a number of people on the ArtsCow forum, so I await developments there. Thanks all, looks like it's their problem, not mine!
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Wulf Corbett
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Right, thanks to a kind chap on the ArtsCow forum, I have discovered that Silverlight 2.0 works fine, Silverlight 3.0 does not...

Anyone else with a problem can get 2.0 here:
http://www.soft82.com/get/download/windows/microsoft-silverl...

If I were you, I'd right-click on the display and set Automatic Updates off!
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