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Subject: Invalid username/password when uploading image rss

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David F
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I tried uploading an image multiple times today, but it kept giving me "Invalid username or password" after I inputted the details and clicked on Upload. I haven't had a problem before. I did change my password today, but I've been logged in all this time. I already tried logging out and logging in again, to no avail.
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Bradley Keen
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David,

I have had this issue in the past. Do you have your password saved in firefox or whatever your browser is? Does it automatically populate the password field? My guess (and what happened to me) is that the password automatically filled in with my OLD password...thus the incorrect password.

~Brad
 
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David F
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Your theory sounds right. I still can't get it working though. I used Clear Private Data and unchecked 'Remember my passwords', but they both didn't work. Does anybody know what I'm supposed to do?
 
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my eye
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When that's happened to me in the past it was either that the image wasn't a jpg or that it was over 6mb. Don't know if it's your problem but its what I traced mine to.
 
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Happens to me on boardgamegeek.com, but not on boardgame.geekdo.com.
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David F
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It's a .jpg and it's way under 6 mb. I haven't tried geekdo yet. Will do later.

Thanks for trying. Are there any others ideas?

You guys are so missing out on my amazing image. I can tell you that if it actually gets through Geekmod, it'll obtain a staggering 0-1 thumbs.
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Scott Alden
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Can you logout, then login, and try again.
 
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David F
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Aldie, I had already tried logging out and in again several times. After reading your reply, I tried it again, and it still didn't work.

But I tried what BaSL suggested, and logged in + uploaded via Geekdo. It worked! However, I tried uploading the image again on BoardGameGeek, and still the same: Invalid Username or Password.

So should I use Geeko exclusively now?
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Nick Reed
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On a related note, I'm trying to upload some RPG images here and keep getting "Internet Explorer cannot display the webpage" each time I hit the Upload button and it tries to go to the 'imageupload' page. What's changed? This was working the other day. Tried logging out and in and it didn't seem to help...

Edit: The above only happens when trying to upload on Geekdo - if I backdoor into the rpgitem on boardgamegeek it works... Weird.
 
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Jon
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I had this happen to me recently, too.

Your browser stores cookies for each web site you visit, and bgg.cc is different from boardgamegeek.com which is different from geekdo, etc. I typically log in to bgg.cc, but the image upload processes go through boardgamegeek.com...and your browser may be trying to use your old boardgamegeek.com cookie on the upload, EVEN THOUGH you go there through bgg.cc or geekdo. Check the address bar when you get the invalid login message.

Log into www.boardgamegeek.com with your new password (replacing your cookie) and you should be good to go.
 
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David F
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I have now logged in to bgg.cc, geekdo and boardgamegeek.com with my new password. Image uploads work in bgg.cc and geekdo, but not in boardgamegeek.com.

Should I erase my cookies?
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Diane Close
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selwyth wrote:
I have now logged in to bgg.cc, geekdo and boardgamegeek.com with my new password. Image uploads work in bgg.cc and geekdo, but not in boardgamegeek.com.


I confirm that image uploads are not working for boardgamegeek.com and there's no way to manually enter your username and password like in the old system. It's making some assumptions, and those assumptions are incorrect. And yes, I, too, have logged out and in a number of times/replaced cookies, etc. I'm using www.boardgamegeek.com and uploads are being consistently refused.
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David F
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Re: [OPEN] Invalid username/password when uploading image
pdclose: Have you changed your password recently too?

I wonder if all the image uploads going on right now are users doing it on geekdo, or users who didn't change their password and can still do it on boardgamegeek.com.
 
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Diane Close
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Re: [OPEN] Invalid username/password when uploading image
selwyth wrote:
pdclose: Have you changed your password recently too?


If "recent" counts as 3 weeks ago, then yes. I had no problem with it until today. I uploaded a photo on 2009-08-02 without any problem.

I reported this as an official bug so it doesn't get lost in the shuffle.
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Diane Close
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Re: [OPEN] Invalid username/password when uploading image
AnakinOU wrote:
Log into www.boardgamegeek.com with your new password (replacing your cookie) and you should be good to go.


I did this but no success. Still couldn't upload photos. It's been pretty frustrating as it was working fine until August 3rd.

I took a good look around my cookies and found several "disguised" boardgamegeek cookies -- stuff like files.geek.com. When I removed everything with "geek" in it and rebooted (just for good measure), then uploading finally worked.

So David, look for cookies that mention geek, not just with www but with other beginning address modifiers too, like "files..." and "login...".
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David F
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That worked! I just went ahead and removed all my cookies.
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Scott Alden
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I'm working on the uploader.
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Sterling Babcock
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Your file is too big, and during upload the file upload times out, and you get the password error. Until the file/image uploader is available, you must make your file smaller. (Or use a faster connection)
 
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David F
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I doubt it. As noted above, the problem was the cookies. I have since uploaded images 5 times as big with no problems.
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Sterling Babcock
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selwyth wrote:
I doubt it. As noted above, the problem was the cookies. I have since uploaded images 5 times as big with no problems.
It depends on the connection speed where you are uploading. If you have a fast connection, you can upload a much larger file without timeout.
 
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David F
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Yeah... it's the cookies. I tried uploading almost 15 times while I got stuck with the problem at all times in the day at the same computer with the same connection. Since I removed my cookies, I've uploaded 4 images with no problem and almost no delay at all.
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