Steven Krothe
United States
Alabama
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Hi all. I just got into this fantastic board game a couple of weeks ago, and my friends and I can't get enough! I've ordered all three web supplements and the Growing Hunger expansion from the Flying Frog website on Monday the 10th. I promptly received a confirmation email and my credit card was charged. Since then I haven't heard anything about my order being shipped. I also emailed the admin of the website on Tuesday and I haven't heard back from that either.

Has anyone experienced anything similar when ordering from Flying Frog? Hopefully I'm just paranoid, but when I ordered a game from Cool Stuff Inc, they got me that stuff within 3 days and I had a tracking number in 1 day.

Anyways, looking forward to posting more. LNoE is truly a fun time! Thanks in advance for any responses.
 
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Michael Basil
United States
Clayton
California
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When I have ordered from them I have noticed it does take a while, but usually they throw in some extras to make it worth the wait. I wouldn't be worried though. They are legit.
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Steven Krothe
United States
Alabama
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Thanks for the quick reply. Will they send a shipping email once it does ship or will it just show up one day?
 
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Dan
Canada
Edmonton
Alberta
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Yeah... I see what you did there.
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Don't for get, this is convention time. Small company, they may be a TAD busy.
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Michael Basil
United States
Clayton
California
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I don't remember an email, but I could be wrong, I do remember checking my order status through their website and see where it was in process there.
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Tufty McTavish
United Kingdom
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I too ordered the web supplements. I didn't receive a 'shipped' notification email either. They just turned up in the mail a week or so later. The FFP people were also very helpful when I had a problem entering my shipping address here in the UK. A quick email was answered on Sunday and the problem was immediately resolved.

As mentioned above, convention time may be having an affect on turn-around too.
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tony bristow
Canada
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I've ordered all the supplements and extra zombies all one at a time and always received everything within a week.They have great turnaround on orders.Mind you I am in Canada and not the U.K. so the time I'm sure may vary.

If you have any questions just ask them I've e-mailed them a couple of times and their responses have been very timely as well.

From my experience they have excellent customer service!!!
 
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