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Subject: Artscow question: delivery delay to Belgium rss

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Christopher
Belgium
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I ordered a card deck on Artscow (Airborne in my Pocket) on 27/08 and still haven't received anything. When I check the order status on the Artscow website, my order is still in "PaymentOK; Processing".

Is there anyone who has experience with Artscow shipping to Europe? What delivery delay do I have to expect anyway?

Thanks in advance!
 
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Dimitri Gia
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Hi Christopher,

Well, I'm from the same country ( laugh ), ordered some decks a month ago and they arrived after two weeks.

Just be patient, they will send the decks
/dimi
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Christopher
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Thanks Dimi,

guess I'll have to be more patient...
 
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Wulf Corbett
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There's often a greater delay in actually printing the cards than sending them - if your order says 'Processing', they haven't been printed yet! They probably have a high demand right now.
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Greg CZ
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for me too.

Ordered in early august and stayed "processing" till last week. Wrote them email, then in 2 days they replied that they gonna print it and send it. Later that week it was marked as shipped.

high demand probably. or holidays? (do not think so...)
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Christopher
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I've send them an e-mail, and they replied today:

artscow wrote:
Hi,

Sorry that there is process problem for this order. I have replaced it and items will be shipped in these two days.

Thank you.


Thanks for the hint, leaxe!
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