Recommend
 
 Thumb up
 Hide
1 Posts

BoardGameGeek» Forums » BoardGameGeek Related » BGG General

Subject: Stellar Customer Service from Gen X Games rss

Your Tags: Add tags
Popular Tags: [View All]
Peter Kline
United States
Pueblo West
Colorado
flag msg tools
mbmbmbmbmb
I read a post here mentioning a gamer whose "2 de Mayo" game was missing cards. My game was also missing cards so I contacted the company by email. I got a return email saying that they'd take care of the problem, versus dealing with the vendor I purchased the game from. Gen X Games embraced the problem, mailed out the cards along with some superbly made French and Spainish metallic button flags,as replacement for the wooden block cubes used in the game. This is dynamic customer service at its best. I know that I'll be supporting them in the future with more game purchases! Way to go Gen X Games!
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.