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Medievalia» Forums » General

Subject: Is anyone minding the store? rss

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David Levin
United States
Cortlandt Manor
New York
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About 1 week ago I used the website (www.giochix.it) to order Medievalia and the Action expansion. It routed me to Paypal and gave me the free shipping (for ordering 2 or more games). My payment was accepted and that was the last I heard.

I never received an email, a confirmation or anything from Giochix.

When I tried to contact them using the email address listed on my Paypal receipt as their contact email (clienti@giochix.it) it came back to me as undeliverable.

Michele, the game's designer, seems to frequent these boards so I was hoping that maybe I could find out what's going on.
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Taras Vercesuks
Latvia
Riga
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I used same offer in December and never heard from them. Day after I wrote send them question about my order games finally (in some 3 weeks I guess) arrived but there was no reply to my inquiry. Funny way to handle customers but at least they are fulfilling orders ;)
 
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Michele Quondam
Italy
Roma
Roma
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i'm in nurnberg at the fair

yep, i know the problem. often automatic reply got wasted as spam
anyway, games usually gone shipped in few days after order.
for USA postal service takes some weeks , you have to wait, but will arrive

ciao
mike
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David Levin
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That's great!

Thanks for the reply, good luck at the fair, and I look forward to the game.
 
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David Levin
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Yes, the store is surely being minded!

The games showed up today, Feb. 8th, only 12 days after I ordered.

Thanks Michele, I can't wait to get them to the table.
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