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Subject: What NOT to do when you are a New User rss

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Frank Feldmann SoFrankly
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Recently, someone joined our community, and has been very prolific in contributing (around 50 posts in their first two days). I won't say who it is, but I will mention some highlights in their posts. They have:

- stated this is a "poorly designed website"
- explained how to revamp the rating system (more than once)
- explained why we need thumbs down (which was removed for good reason a long time ago)
- suggested that the way Collections works is ridiculous and needs revision
- starting explaining to other new users how to use the site

Derk and Aldie have done all of us a wonderful service by bringing this site into being. If you are a new user, please find out what is going on here before you start telling everyone how "poorly designed" the site is.

Now, I am very hard to offend. I have probably made more than my share of "let's be reasonable" type of posts, trying to cut down on the flaming. I have had some pretty strong statements, bordering on attacks, thrown at me. I have always tried to hold my tongue, and it has always been a good idea to wait and see what was really meant. Often, the person I disagree with now I fully support later. Because of this, I have never blocked a user. So far...
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Paul DeStefano
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feldmafx wrote:
Dirk and Aldie


Its Derk and Aldie. I think Dirk and Aldie is an assassination team.
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A "new user"? Or an old user which a sockpuppet account used to complain with?
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Frank Feldmann SoFrankly
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Geosphere wrote:
feldmafx wrote:
Dirk and Aldie


Its Derk and Aldie. I think Dirk and Aldie is an assassination team.


Fixed it. I was trying to contain my emotions; that's my story and I'm sticking to it. Thanks for catching it!
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Frank Feldmann SoFrankly
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MWChapel wrote:
A "new user"? Or an old user which a sockpuppet account used to complain with?


I never considered that. If that's the case, I'm a sucker for falling for the bait. However, it's just as rude either way.
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Keith "Boaty McBoatface" C
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While I appreciate all the hard work that goes into the site, I don't think that shields the Admins from complaint. If something is poorly designed, complicated, easily misunderstood, cumbersome or just plain confusing I think it has to be stated. I've made similar complaints myself. I try to be as tactful as I can about it, but there are certainly complaints to be made, and I don't think it really serves anyone to ignore them.

In the end, the site serves my needs, regardless of the difficulties in doing them. Are there things that could be improved? Yes. Unequivocally. Are they going to be improved? Probably not. There is just too much to be done on basic upkeep and getting the new sites (RPG, Video Game, etc) to really pay attention to improving what is already here. Not to mention that what seems like a trivial change to the site is much more difficult than it seems, as anyone who has done any amount of coding should be able to tell you.

So, yes, users should continue to complain. Maybe things will change. But try to keep it civil and don't get your expectations too high.
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Ronster Zero
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MWChapel wrote:
A "new user"? Or an old user which a sockpuppet account used to complain with?


Damn, he found me.
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dave klokner
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I'm Spartacus!


ninja

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Scott Alden
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It's a new user, and yes it's been a bit overwhelming. We're working night and day here folks to improve things.
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Gabe Alvaro
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♫ If you're having site problems I feel bad for you son,
I got 99 problems but BGG ain't one. ♬

HIT ME!!!
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Chuck Dudschus
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Holy Crap Barnes is back....er uh sorry....ninja
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M·ANTONIVS·M·F·M·N
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Just name names.......save everybody some time.
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Frank Feldmann SoFrankly
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Orph wrote:
While I appreciate all the hard work that goes into the site, I don't think that shields the Admins from complaint. If something is poorly designed, complicated, easily misunderstood, cumbersome or just plain confusing I think it has to be stated. I've made similar complaints myself. I try to be as tactful as I can about it, but there are certainly complaints to be made, and I don't think it really serves anyone to ignore them.

In the end, the site serves my needs, regardless of the difficulties in doing them. Are there things that could be improved? Yes. Unequivocally. Are they going to be improved? Probably not. There is just too much to be done on basic upkeep and getting the new sites (RPG, Video Game, etc) to really pay attention to improving what is already here. Not to mention that what seems like a trivial change to the site is much more difficult than it seems, as anyone who has done any amount of coding should be able to tell you.

So, yes, users should continue to complain. Maybe things will change. But try to keep it civil and don't get your expectations too high.


I agree completely. Saying this is a "poorly designed website" after four days on the site strikes me as lacking civility.
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Frank Feldmann SoFrankly
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TonyClifton wrote:
Just name names.......save everybody some time.


Believe me, I thought about it. But my point isn't to go after anyone (though I hope they read this), it's to remind new people that this site is the work of a whole lot of people, led by Aldie and Derk. Maybe that's why I am so taken aback by this new user. This is MY site. Even my minor comments and inconsequential posts build the community. Just like yours.

Someone just tearing into after four days offends me.

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Keith "Boaty McBoatface" C
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feldmafx wrote:
Orph wrote:
While I appreciate all the hard work that goes into the site, I don't think that shields the Admins from complaint. If something is poorly designed, complicated, easily misunderstood, cumbersome or just plain confusing I think it has to be stated. I've made similar complaints myself. I try to be as tactful as I can about it, but there are certainly complaints to be made, and I don't think it really serves anyone to ignore them.

In the end, the site serves my needs, regardless of the difficulties in doing them. Are there things that could be improved? Yes. Unequivocally. Are they going to be improved? Probably not. There is just too much to be done on basic upkeep and getting the new sites (RPG, Video Game, etc) to really pay attention to improving what is already here. Not to mention that what seems like a trivial change to the site is much more difficult than it seems, as anyone who has done any amount of coding should be able to tell you.

So, yes, users should continue to complain. Maybe things will change. But try to keep it civil and don't get your expectations too high.


I agree completely. Saying this is a "poorly designed website" after four days on the site strikes me as lacking civility.


Fair enough.
 
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Steve Duff
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I'll defend the new user some.

Yes, they were quite brusque the first day or so, but they've been much better since. And they've been settling in, contributing in some game threads, etc.

I think it's just abundant new user enthusiasm.
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Martin
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I guess I wasn't the only person to find out who the user in question was. I was reading a few of his/her posts when suddenly I got a message that I timed out because too many other people were accessing the user in question at the same time as I was. ninja
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Brian Morris
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Aldie wrote:
It's a new user, and yes it's been a bit overwhelming. We're working night and day here folks to improve things.


I would tip you Scott for that but tipping you here on BGG is like tipping Bill Gates $5.

While no website is perfect and one person's wants from a website will always differ from another person's I think BGG is amazingly functional and user friendly. BGG wouldn't have nearly the following it currently enjoys if it were indeed a "poorly designed website".

As for our new user. I appreciate his desire for the website to be improved. I think he went a bit over the top but at the same time I think his intentions were well meant. I believe once he gets his sea legs he will be a fine contributor to the BGG community. I hope he doesn't take this thread the wrong way. I don't think he understood BGG in terms of how it is a true community and how things have evolved to the present day.

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Frank Feldmann SoFrankly
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If they are just as passionate about the games they play, they will certainly be a great contributor! That I definitely welcome!
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Matthew M
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Moved to Complaint Department - though I appreciate the sentiment the OP is trying to convey, I'm don't feel this is an appropriate thread for the How To forum.

-MMM
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Matt
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dogawful wrote:
I'm Spartacus!


ninja



No Im Sparticus!

ninja
 
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David Harvey
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Well, to be honest everyone is allowed their opinion and allowed to voice it, nomatter how long they have been with the site.

The website is completly and utterly dreadful for new users. I mean, its easy enough to find a board game your looking for, but to do anything like rating it, recording plays, changing your own personal info, heck submitting a game is bloody dreadful (especially if you have submitted the designers/company for the game at the same time), and theres still things I have no idea how to do even now.

I still love the site and appreciate the work the admins have done, but im because I like it I was it to continue to grow and succeed, and im yet to see any changes whatsoever which have made anything easier for new users.
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