Buy Stronghold Games
I've become a big fan of Stronghold Games and having just received my BGG coupons for free microbadges, I'm a proud owner of a new Stronghold Games microbadge. These guys have done a tremendous job not only with their attention to detail with production/component decisions, but with their customer service and overall engagement with the BGG community.
I had a few minor component issues with my copy of Survive! and was surprised at the prompt response I got during this holiday season...They obviously didnt "shutdown shop" once the preorders were shipped. Great job !!!!
I too can vouche for the customer service. I had a few problems with some of my pieces. I contacted Stronghold about the concerns. They responded on SUNDAY that I would be receiving my pieces in the mail that I was concerned about.