Best hobby, with the best people in the world. Gaming is the best!
People forget that Falk wasn't just a great comic actor, but a great actor period. He was nominated for an Oscar for his portrayal of a vicious crook in Murder, Inc. For a while there, he pretty much stole every movie he appeared in. One of my favorites. Sad to hear they finally had to close his other eye.
In copier sales, I'd do the Columbo exit on cold calls when I ran into a non-communicative receptionist. After being told bluntly that they weren't interested, I'd turn to go then turn back and say something like, "I'm sorry, what brand are you using now?" as if they told me once and I missed it. Most of the time they'd blurt out a name which sometimes led to an opening for an extended conversation. If nothing else I could add that info to my data base
One of my associates performed what our boss called the "Columbo demo." He'd go through the demonstration and stop as if he were finished. Just when the prospect would start to ask a question, Dean would say, "Just one more thing..." and demonstrate another feature. This was not considered to be a good demo technique.