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Subject: I'm Missing a White Coin in My New Copy ... Replacement Ideas? rss

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I bought a new in shrink copy of Helvetia from another BGG member and it was missing one of the white coins. I am using an larger, unpainted wood token for a stand in for the moment. Any ideas on where I might get a replacement? Normally I would contact the publisher, but this game is German only and doesn't have a US distributor/publisher to contact. I'm fine with finding a similar sized wood disc and painting it white, but so far I cannot find a source for this. I'm thinking of buying a wood dowel and sawing off a coin sized piece from that and painting that up, but would prefer the ready to use option if I can find one.

FYI. The wood coins in the game measure about 1" diameter (25mm) and 3/8" thick (5mm).
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Steve Duff
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I doubt you would have a problem after contacting Kosmos. I've had several european companies send me missing parts from overseas.
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EXTRA AVOCADO! Sonderegger
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If you find the kosmos contact information, I need it too. I had a badly punched tile and the back of one of the buildings is marked. :/
 
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Steve Duff
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The "Kontakt" link on kosmos.de gives SpieleService@kosmos.de as an address.
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Thanks for the info. I'll give that a shot.

Edit to Update:
I received a reply from Kosmos that they will be sending a replacement piece. I had to run the reply through Google Translate to read it, but I am fairly certain that was their reply.
 
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Update. I received a complete replacement set of white coins from Ludo Fact along a with a nice letter stating that they were sorry for the inconvenience. I'm happy to see such good customer service from both Kosmos Verlag and Ludo Fact.
 
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