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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Stronghold Games - Class Act rss

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One Armed Bandit
Canada
Surrey
British Columbia
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So for xmas this year I got Panic Station. Woo!

Open it up and... missing components!sobluesobluesobluesobluesoblue

So at 5:08pm (PST) I fire off an email to Stronghold Games stating that 3 black discs were missing, any chance of a replacement?

At 5:14pm (6 minutes later) I get a reply confirming that my discs will be shipped out.

Reply, 6 minutes later, on xmas day.

My discs arrived on Monday the 9th by lettermail (to Canada, btw), which is 7 business days later. So pretty much these went in the mail on Boxing Day.

You can't beat that
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Jeffrey D Myers
United States
Albuquerque
New Mexico
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"Always rely upon a happy mind alone." Geshe Chekhawa.
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It is not well publicized, but Andrew Parks had so little to do to further develop his Core Worlds game, that he used the spare time to develop a customer service robot for Stronghold. Watch out for its invasion capabilities however....

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