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Subject: Great customer service from Indie Boards and Cards rss

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Gustavo
United Kingdom
Birmingham
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I recently bought Haggis in a hot deal and, on my first riffle shuffling, a couple of cards got creased. I wrote Travis and, in less than a week, I got replacements by mail.

Definitely worth purchasing their games. The quality of the components is astounding, plus it is always good to know you are covered by great customer service! meeplethumbsup
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Christopher Boat
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Ankeny
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Seconding this. Travis has always been easy to contact and very helpful! Love Indie Boards!
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Pete Hooper
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Travis is definitely a class act. thumbsup
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Dan Edelen
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Mount Orab
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gmsa84 wrote:
I recently bought Haggis in a hot deal and, on my first riffle shuffling, a couple of cards got creased. I wrote Travis and, in less than a week, I got replacements by mail.

Definitely worth purchasing their games. The quality of the components is astounding, plus it is always good to know you are covered by great customer service! meeplethumbsup


Everything about the Haggis deck screams quality. The art is fantastic and the box top notch. But what I am hearing is the card stock is flimsy. Why go to all that trouble with everything else yet deliver flimsy cards?

I recently went for the Amazon hot deal too. My copy of Haggis came, but I have not opened it yet. Hoping that this OP is not true for me.
 
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Gustavo
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edelen wrote:
gmsa84 wrote:
I recently bought Haggis in a hot deal and, on my first riffle shuffling, a couple of cards got creased. I wrote Travis and, in less than a week, I got replacements by mail.

Definitely worth purchasing their games. The quality of the components is astounding, plus it is always good to know you are covered by great customer service! meeplethumbsup


Everything about the Haggis deck screams quality. The art is fantastic and the box top notch. But what I am hearing is the card stock is flimsy. Why go to all that trouble with everything else yet deliver flimsy cards?

I recently went for the Amazon hot deal too. My copy of Haggis came, but I have not opened it yet. Hoping that this OP is not true for me.


Please see this thread, it might be of your interest.

http://boardgamegeek.com/article/8312109#8312109
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Mark Cookman
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nightglider1 wrote:
Travis is definitely a class act. thumbsup


+1
 
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Alan
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For trying to charge US$ 100,00 shipping from me for flash point because I live in a riosky country (he is on his right, but for me, that was not nice)

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For spreading miss information about international tracking http://www.boardgamegeek.com/thread/711784/high-prices-of-sh...
 
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Pete Hooper
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tequila_j wrote:
-1

For trying to charge US$ 100,00 shipping from me for flash point because I live in a riosky country (he is on his right, but for me, that was not nice)

-1

For spreading miss information about international tracking http://www.boardgamegeek.com/thread/711784/high-prices-of-sh...


Not sure where the misinformation on international tracking is. It is costly to track internationally.
 
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