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Subject: GMT's ridiculously good customer service rss

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CW Lumm
United States
Hampden
Maine
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I know this isn't the first time these guys have been called out for their amazing customer care around here, but I need to do it anyway.

I ordered a copy of one of their games through P500, and it showed up mangled after what was probably an arduous transatlantic journey. So I wrote them to see if they'd send me another box. The trick is, I'm moving in a week and won't have a receiving address until around March. No problem, said their rep - they'll just send it once I have a place for them to send it to, no questions asked. I don't even need to send them the damaged one.

I've always had a lot of goodwill toward GMT, due mostly to its support for unemployed gamers, which I'd imagine softened the blow for a lot of unlucky people over the past few years.

This is just another example of a how truly exemplary they are as a company. I'll be a happy customer for a long, long time. Thanks, GMT - I'm really grateful.
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Scott Muldoon (silentdibs)
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Astoria
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Which game? whistle
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CW Lumm
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sdiberar wrote:
Which game? whistle


Commands & Colors: Ancients Expansion Pack #6 – The Spartan Army
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