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Subject: About customer service rss

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Carlos Garcia
Spain
San Antonio de Benageber
Valencia
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Hi,

I recently bought one copy and one of the antmeeples is missing, I've tried to reach customer service by email but no answer so far. Anyone can provide me an emaul address to contact them, I don't know if the one I used was tie right one.
 
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Mousey
Netherlands
Je suis Paris
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ESSEN The Game: SPIEL '13 Featuring Jonah
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check out the website of Fragor Games.
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Carlos Garcia
Spain
San Antonio de Benageber
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That's the address I tried but as I got no answer I thought it might be outdated
 
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Mousey
Netherlands
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palmi8 wrote:
That's the address I tried but as I got no answer I thought it might be outdated


Maybe they are just on Easter break.
Give it time.

Or try a GM to their BGG accounts.
 
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Gordon Lamont
Scotland
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Hi there,

Sorry you have had a problem and an even bigger sorry if we have not answered ! I am on holiday at the moment but I will check in with Fraser to see if we have got the mail as I may have missed it before leaving. Occasionally our spam folder is overactive and we do not pick it up immediately.

Rest assured as a small company we mean it when we say we take customer service seriously ! We will put it right as quickly as we can.

Cheers meantime,

Gordon
Gordon Lamont
Fragor Games
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