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Kingdom Builder: Nomads» Forums » General

Subject: Deformed Houses rss

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Roger Howell
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Lenexa
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I recently purchased Nomads and a few of my red houses were deformed. Is Queen good at replacing parts? I emailed them about 3 weeks ago on a separate issue and got no response, so I am doubting their customer service. Anyone else have a good or bad experience with Queen?
 
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Bruce Murphy
Australia
Pyrmont
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rogerramjet3361 wrote:
I recently purchased Nomads and a few of my red houses were deformed. Is Queen good at replacing parts? I emailed them about 3 weeks ago on a separate issue and got no response, so I am doubting their customer service. Anyone else have a good or bad experience with Queen?


I find Queen pretty responsive, but they are a little distracted right now. Rajive has a BGG account you could geekmail and may even show up in this thread.

B>
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Roger Howell
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Awesome Bruce thanks so much!
 
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Roger Howell
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I contacted Queen and had my replacement houses in less than 2 weeks. Excellent company with great customer service.
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