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Survive: Escape from Atlantis!» Forums » General

Subject: Great customer support rss

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Todd Peters
United States
Saint Augustine
Florida
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I just wanted to say thank you for the outstanding customer support provided by Stronghold Games. I had a minor issue with my copy of Survive and Mr. Buonocore distinguished himself as a class act in every way.

Thank you very much, I am a happy customer.
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Mike Stevens
United States
Nebraska
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I protect the sheep in our society from the wolves.
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I totally agree. When I got my copy of the game 2 of my whales had broken tails (I know it sounds like a BAD Rap song). I sent an email to Stronghold games and within a week a I had 6 new whales with good tails.
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Stew Woods
Australia
Cygnet
Tasmania
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I received my copy of Survive! without the bag containing all the animals.

I contacted Stronghold Games about 3 days ago but have heard nothing...

Update: Received an email from Stronghold today to say the pieces are on their way!

Update #2: It's now a month later and I've heard nothing

Update #3: Recieved parts on Nov 1st!
 
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