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Mage Knight Board Game» Forums » General

Subject: Missing Components rss

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Kane Cathain
United States
Philadelphia
Pennsylvania
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I picked up my copy of Mage Knight today and it was missing some major components - namely the two boards and the two rulebooks.

Has this been a problem?

I remember mention on here about missing components, but looking back through the forums it's mostly complaints about quality. Either way, this is pretty disappointing coming from WizKids. I've never had this happen with any other game and I own a lot of games from companies large and small. Sure, there is an online method for getting replacements, but I have to go back and get a receipt from the store and find a way to scan it in order to complete their requirements.

Really, I'd rather spend my time supporting game companies when they are doing well instead of complaining. But, when I spend $80+ on a game I'd like to have more confidence in it being complete and ready to play.
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that Matt
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Jeff Engel

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Scatter Die wrote:
I picked up my copy of Mage Knight today and it was missing some major components - namely the two boards and the two rulebooks.

Has this been a problem?

I remember mention on here about missing components, but looking back through the forums it's mostly complaints about quality. Either way, this is pretty disappointing coming from WizKids. I've never had this happen with any other game and I own a lot of games from companies large and small. Sure, there is an online method for getting replacements, but I have to go back and get a receipt from the store and find a way to scan it in order to complete their requirements.

Really, I'd rather spend my time supporting game companies when they are doing well instead of complaining. But, when I spend $80+ on a game I'd like to have more confidence in it being complete and ready to play.


Why not just exchange it at the store for a new one and make them deal with Wizkids?
 
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Jim OConnor
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Iowa
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The 2 boards and 2 rule books come in a single zip lock bag. While not saying it's not ridiculous, it at least makes sense that you are missing all of these things and not, say, only one of them.

Do Wizkids have this problem with any of their other games?
 
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Jared Beiswenger
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Springfield
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I am missing a command token and all my map tiles were cut off-center. I sent them an email with pictures 4 days ago and haven't heard back :(

I'm sad my tiles don't make little stars and circles when they touch.
 
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