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D-Day Dice» Forums » General

Subject: How do I get in contact with Valley Games? rss

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Jeff Humber
Canada
Mount Pearl
Newfoundland
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Hi all

I recently received my kickstarter copy of D-Day Dice, and unfortunately the collectable Tin was damaged by Canada Post. I know this because they sent a letter with the package saying they were responsible. I contacted valley games through their website and have not heard from them, and canada post will not help unless the sender launches a claim. Does anyone know how I can get in contact with valley games? I really love the game and I would like to know what can be done in this instance of misfortune.

Thanks
Jeff
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Christopher Pitts
United States
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They might see your message here, or you can email Rik at rik@valleygames.ca. He's pretty good at getting back to emails.
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Emmanuel Aquin
Canada
Mont-Saint-Hilaire
Quebec
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Actually, you might try julie@valleygames.ca, as she is now in charge of customer service. She'll get back to you promptly.
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Julie Pellan
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Québec
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windstar634 wrote:
Does anyone know how I can get in contact with valley games? I really love the game and I would like to know what can be done in this instance of misfortune.

Hi Jeff!
Emmanuel is right. Email me at julie@valleygames.ca. I'll take care of your request.

Julie
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Jeff Humber
Canada
Mount Pearl
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Thanks For all the help! I will email you Julie!

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Jeff Humber
Canada
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I emailed Julie and she replied quickly and is working on getting me a New TIN!!! Such good Customer Service! This is such a great community!

Thanks again everyone!!
Jeff
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Ted Duby
United States
Honolulu
Hawaii
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I can also vouch for the fact that Julie is prompt and courteous!

In fact, I am impressed with the whole group at Valley Games!

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