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Subject: FunAgain Preorders and Essen rss

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Jimmy Okolica
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Anybody have any idea how FunAgain handles the stuff they get from Essen. I placed an order for several games (assuming they'd pick them up at Essen) and haven't heard anything since.

I assume they purchase quantities of games at Essen and then have them shipped back? If so, do they let people know that the games are on their way or do they wait until they've unloaded the shipments in their warehouses and then sort things out there?

Has anyone ordered Essen-released games from FunAgain before? Any comments on your experiences are much appreciated.
 
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Runs with scissors
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I think that they ship them back and that takes about a month. I also noticed in one of their announcements here that quantities are not guaranteed, the pre-orders help them plan on what to purchase. I imagine that you won't get any notification until the games are in their warehouse. I noticed last year that it was early December when the Essen games started showing up over here. (Edit: this comment was specific to Poseidon's Kingdom).

Flying them back would just be too expensive.
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Ubergeek
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I've ordered pre-orders from Essen from them both in the past and this year. When they come in, they'll ship them out provided you're high enough on the pre-order list based on the number of copies they receive. That's why they don't bill you until they actually get it and ship it to you. I've never gotten notice that games were on the way. There's no way of knowing when they would get there exactly and they pretty much ship them out within a few days of getting them into their warehouse. I haven't had any bad experiences with them.
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Jennifer Schlickbernd
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Write them. Stella is very nice. It might be a day or two before you get an answer but she's always gotten back to me.
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Brian Mayer
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Agreed. Stella is wonderful. She was helpful in switching around things, bumping Snowdonia for Trans-Siberian.

jschlickbernd wrote:
Write them. Stella is very nice. It might be a day or two before you get an answer but she's always gotten back to me.
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I just got a notification yesterday that the game I pre-ordered was in and ready to ship, so you might get something similar soon.
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Lance
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Verkisto wrote:
I just got a notification yesterday that the game I pre-ordered was in and ready to ship, so you might get something similar soon.


Can we ask what game?
 
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Dave Kudzma
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I was only waiting on Keyflower so I asked Stella about it. She said their shipment was clearing customs and would be there in a couple of days.

Customs can be a bitch. One year BGG.Con almost didn't have their games thanks to customs delays
 
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UndeadViking wrote:
Verkisto wrote:
I just got a notification yesterday that the game I pre-ordered was in and ready to ship, so you might get something similar soon.

Can we ask what game?

ABSOLUTELY NOT. Shame on you!






OK, it was Winter. And now that I think about it, I received the notification because I requested to make payment by PayPal, and they needed me to pay. So not everyone will get one, I'll bet. You can probably check your account on Funagain to see what the status of your pre-orders are, though.
 
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