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Vanuatu» Forums » General

Subject: Buying from the website. BEWARE rss

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Simmy Peerutin
United Kingdom
London
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I thought I should warn people that if they place an order for the game via the Krok Nik Douil website they may not get a response for some time, if at all. I placed an order and paid via Paypal on 28 October but have heard absolutely nothing, nada, silence since then. I have tried the site email, geekmail and even tried calling the numbers on the website. I can wait for the game but I do want a simple acknowledgement of receipt of the order. Its been 3 weeks...I have had to open a claim with Paypal.

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brian
United States
Cedar Lake
Indiana
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SimmyP wrote:
I thought I should warn people that if they place an order for the game via the Krok Nik Douil website they may not get a response for some time, if at all. I placed an order and paid via Paypal on 28 October but have heard absolutely nothing, nada, silence since then. I have tried the site email, geekmail and even tried calling the numbers on the website. I can wait for the game but I do want a simple acknowledgement of receipt of the order. Its been 3 weeks...I have had to open a claim with Paypal.


This is widely know for those who have dealt with the company. the best thing to do if you enter into business is to do exactly what you did: get your money back.
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Victor M. Gonzalez Miguel
Spain
Sant Cugat del Valles
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True. I bought The Rising Waters + The Governor Vanuatu expansions two months ago and got nothing, they didn't even answer my E-mails inquiring about my order. Luckily, I got a refund from Paypal.
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stephane Martin sanchez
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I'm waiting for Vanuatu + The rising water for ten months now.

The Guy at the Head of Kroknikdouil (Alain Epron) has it's own apreciation of time...

And Yes, you got it, he won't inform you, and he hardly respond to your mails in return. One answer out of five mails actually.

I'm not as lucky as you are, since 10 months have passed now so I got the refund in the _ss.

Won't be a next time for Kroknikdouil.
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James Derbyshire
United Kingdom
Norton Mandeville
Essex
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minedeplomb wrote:
I'm waiting for Vanuatu + The rising water for ten months now.

The Guy at the Head of Kroknikdouil (Alain Epron) has it's own apreciation of time...

And Yes, you got it, he won't inform you, and he hardly respond to your mails in return. One answer out of five mails actually.

I'm not as lucky as you are, since 10 months have passed now so I got the refund in the _ss.

Won't be a next time for Kroknikdouil.


So you're out of pocket?? WTF?! Name and shame these people publicly (more so than hidden in this thread. Sounds like its not far off stealing. angry
 
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Cindy Nowak
United States
Kenosha
Wisconsin
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The last update Alain put on Indiegogo was
Quote:
I will send all the game now and I will send you the extension and the goodies (and Massilia) after when they will be produced. All contributor will receive all he must receive. There are no problem for this, just time.


Unfortunately it seems that the 'send all the game now' didn't happen. Or his definition of "now" is different than mine.
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The Dave
United States
Ogden
Utah
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Or as has been mentioned in another epic thread, his wife is seriously ill/may have died.
 
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Cindy Nowak
United States
Kenosha
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whattheproblemis wrote:
Or as has been mentioned in another epic thread, his wife is seriously ill/may have died.


Yes, I did see that. Although it seemed to me that he was having this done for him, so wondered where that fell apart. Not that it matters at this point - no game is no game, regardless of why.
 
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Neil Christiansen
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Mount Pleasant
Michigan
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Well, it matters to me a great deal. YMMV.
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Joël Simard
Canada
Montréal
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Same thing here. I preorder Rising Waters (Vanuatu Expansion) a year ago and I never received the game. I wrote several time to krok Nik Douil and A.Epron and I have never received an answer nor a refund. There is a lot of people that pay for Vanuatu, Rising Waters and Massilia without having receive their games and this is unacceptable...

You can read more at

http://boardgamegeek.com/thread/864358/so-who-still-hasnt-go...

or in french at

http://gusandco.net/2013/02/25/krok-nik-douil-mais-ouate-de-...

My advise is to never buy something from this guy again...
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