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Subject: Anyone got their misprinted boards replaced? rss

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Ethidium Bromide
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Potsdam
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Shortly before Essen, on October 17th Quined Games announced they will replace two wrongly printed boards. Their website said about delivering new tiles "...hopefully within 2-3 weeks." Ten days later an email from Arno Quispel warned "I am not able to tell when exactly I will send the punched boards. I hope and expect it will not take long. I will try to keep you informed."

Today is November 25th.
Did anyone got the boards with correct tiles? Did anyone got any news about the re-print and replacement progress?

 
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Francesco Grimaldi
Italy
Limbiate
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I'm still waiting for them....and no news from quined!!!
 
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James Mathias
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Hendersonville
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I'm still waiting as well. However I'm waiting on the whole game, not just the fixed boards. I was told the same thing about timeframe by Arno.

I trust he'll send them out as soon as they are available.
 
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Arno Quispel
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OudBeijerland
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LudoFact stated to me that the two punched boards will be printed one of these days. I have asked to send them over to me as soon as possible. After I have received them, I will send them straight to all players who have bought the game. I have collected all adresses and printed them on enveloppes already.

The two corrected punched boards will be put in the boxes of the games which have not been sold yet.

I hope this answers your questions.

Arno Quispel
Quined
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Ethidium Bromide
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Thanks Arno,

That is a good news. I was a bit worried and thought the punch boards are going to be printed overseas and than would be for more than a month on a boat.

Cheers

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jan w
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any day now arno? -_-
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Ethidium Bromide
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Today is December 17th - two months after announcing that there are misprinted boards in the game.
Those lucky b...ds who bought the Quined Edition after Essen should be enjoying properly printed game right now. But something lets me thing there might be no such copies. Anyhow, I have pre-ordered the game and picked it up in Essen and I'm still awaiting to have the components fixed.

on November 25th Arno Quispel wrote:
aqwerty wrote:
LudoFact stated to me that the two punched boards will be printed one of these days. I have asked to send them over to me as soon as possible. After I have received them, I will send them straight to all players who have bought the game. I have collected all adresses and printed them on enveloppes already.


Thus, I repeat the main question of this tread:

Had anyone got their misprinted boards replaced?

 
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Laurent Harvent
Belgium
Mons
Hainaut
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I have emailed them. No answer, no punchboards.
 
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jan w
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I'm really not pleased about this either.

Printing issues can happen - though they shouldn't. Especially this kind of flippant mistake should have been noticed before sending it to print. But it happens.

When it happens though, as a customer, you expect that they resolve it. And if they can't, they should at least keep you in the loop. Send a mail from time to time proactively. Of course I want my stuff, but it wouldn't be so bad if I'd just receive an update now and then. I know they're a small company doing this on the side, but as a customer you can't expect me to roll over and just except that you took my money 2 months ago for a faulty product?

I'll stop there before I get carried any further, but this is not on.
 
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Ethidium Bromide
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This means that the envelope addressed by Arno did not got lost in monstrous belly of German Post. It has never been send.
shake
 
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Richard Ingram
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I, too, am waiting, and have been waiting since Essen, for the replacement boards. Nothing has arrived in the U.K. either.
 
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David Hebart-Coleman
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Nothing to NZ either. Bit of a bummer as my order also included carson cityand its expansion as well. I have had a couple of emails but never proactively.
 
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Arno Quispel
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OudBeijerland
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Shortly after Essen I have asked the factory to reprint 2 punched boards and to replace the punched boards in the games that have not been sold.

To my frustration it took the factory a VERY long time to do this.

The good news is that today I have received both the repacked games and the punched boards. I will send these soon to those that have picked up the game in Essen and to those who have ordered the game.

I apologize for this. I hope you will enjoy the game.

regards,


Arno Quispel
quined
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Yellohat
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Emmerich am Rhein
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Thanks Arno for the update.
I can imagine the frustration we all are dealing with regarding a misprint.
Looks like we can play Homesteaders for Christmas the way it should be.
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Ethidium Bromide
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yeah, right. soon.
 
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Random Core
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Yeah me. whistle

Got mine in the mail today. Seems they did well and shipped it ready for xmas.

White padded envelope with two shrink wrapped cardboard pieces. Now the backsides are printed correctly.

I'm happy (even if the game was well playable with the wrong tile backsides...)
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Wolfgang Becker
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Got mine today, too. Now every player can have two market overview cards to view bough sides at the same time.
 
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jan w
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come oooooooon belgian postal services! surprise
 
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Ethidium Bromide
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Then I hope mine is in my postbox. I will see in about two weeks time.
 
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Yellohat
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I got mine too. I found them this morning at the door step.
 
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jan w
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Postman's been and went. No homesteaders for me for Christmas
 
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Guy Steuperaert
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Desselgem
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Just checked mail. Big white envelop in it.
Opening it now.


And we have a winner.
This wednesday i while have to try to get it on the table.
 
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Laurent Harvent
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I got my big white envelop too.
 
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Alysa
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Still waiting for mine, curious as to why people outside the Netherlands are receiving them earlier than I do!

I blame Post.NL!
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Brian Moore
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Mildiou wrote:
I got my big white envelop too.


Mine too
 
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