I saw a couple promos that were recently added to the BGG Store and wanted to pick them up. I saw the FAQ that the BGG Store and BGG require separate logins. I know I've ordered from the store in the past, so I asked it to send me my login info by entering my email. Nothing ever arrived.
Did the store always require a separate login? The last time I ordered from the store was in December 2011 (I have picked up a few things via Kristene's BGG eBay page since then), though I don't know if I used a login for the BGG store last year, if I could order without creating an account, or if it was a different reason.
Yes, the store and BGG have always had separate logins, though some people use the same info for both pages.
If you need help logging in, geekmail or e-mail me (firstname.lastname@example.org)