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BoardGameGeek» Forums » Gaming Related » Discussing Retailers

Subject: Calendars.com stepping back on D&D Lords of waterdeep rss

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Paulo Amora
Brazil
Fortaleza
Ceará
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I think everyone that got the order cancelled got an email from them apologizing and with a coupon for rebuying the game for the same value it was on BF. Nice of them to do that in my opinion.
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Ron Davis
United States
Kennedale
Texas
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I got the same e-mail from them with a coupon code honoring the $19.99 price and free shipping. I ordered my copy.


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Adam Meledeo
United States
San Antonio
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Very cool. I had placed an order for 2 copies (one for me and one for a Christmas gift), and they honored the price on both with free shipping! The funny thing is, they didn't refund my paypal until last night from the first debacle!

This is how retailers pull people back from the brink of never shopping there again.
 
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James
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Michigan
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Agreed with all of the above.
 
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Steve Behnke

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Yep, I got mine too! Good on them for making up for this. Seems like it was quite a big mistake.
 
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jonathan schleyer
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Manhattan Beach
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wow that's cool. I didn't get such an email... Although I was impressed how quickly they refunded the me on paypal
 
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Nate Meyer
United States
Seattle
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Got the email, ordered the game--I'm happy. IMHO, this is pretty cool of Calendars.com to do especially since it sounded like they may be taking a bit of a loss on this with the discount and lots of other online entities wouldn't have done this. Since they are probably taking a loss on this in order to do the right thing by the consumer, if you plan on buying a calendar or puzzle this year anyway you might consider adding it to your LoW order. Their calendars are nice, well priced (I got a cool Shakespeare at the Globe for $10) and it's good karma. I don't work for them or anything, I just thought it would be a nice thing to do since Calendars.com has really tried to make good on a mistake they made.
 
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Paulo Amora
Brazil
Fortaleza
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My paypal refund was put on hold, I wish I knew why...
Now I'll have to make another big order to get free shipping and use this credit...
 
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Eric Snider
United States
San Jose
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I already ordered a copy from coolstuffinc.com after the whole mix-up at Calendars.com. Not sure if I'll buy the $20 copy from Calendars and sell the extra or skip it all.
 
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Matthew Collier
United States
Plattsburgh
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Damn I haven't received an email, Orwell, woulda been nice
 
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Richard Donato
United States
Middletown
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I got the email as well and ordered my self a copy.
 
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Dian
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Beaverton
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Good for them to do this. Too bad I missed out on the whole thing
If anyone got the offer and don't want it anymore, consider shipping it to me and I'll pay you back kiss
 
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Scott Hill
United States
Sarasota
Florida
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No Offer, just a storewide 60% off but nothing specifically for waterdeep.
Spam they send though 3 in 2 days, now that I have unsubscribed maybe I will not get any crap from them anymore.
Congrats to everyone who received a second chance offer, lucky.
 
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jonathan schleyer
United States
Manhattan Beach
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Just another shout out for Calendars.com.

I jumped on the Black Friday offer and got promptly refunded on paypal. That made me happy despite the game being out of stock. However, I never got the follow up email with the coupon.

I just contacted customer service with proof that I had tried to purchase the game and they just sent me the coupon.

Amazing customer service.
 
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