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DC Comics Deck-Building Game» Forums » General

Subject: So when is Cryptozoic shipping online orders? rss

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Jarrod Babel
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I ordered direct (to make sure I got a MM card) and my order still says processing. Just curious when these are going out the door. Hope to have it by next Saturday's game day.
 
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Casey Hughes
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According to a post on Facebook, they said orders from their online store should arrive middle to late next week.
 
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Scott
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I assumed they would ship to coincide with official release day. Pre-ordering is a bummer.
 
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Jarrod Babel
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i havent found the link on the FB page that says anything about online orders. Oh well here's to hoping.
 
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Casey Hughes
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jbabel wrote:
i havent found the link on the FB page that says anything about online orders. Oh well here's to hoping.


It was in the comment section of the post about the release of the game.
 
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Frank Jarome
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I saw the comment on Facebook about them supposedly arriving mid to late next week, yet my order still shows "processing." There has been a serious lack of info here, and things seem to process glacially slow. Noble Knight Games lists the game as in stock, and they're usually one of the last places to get stuff, yet I still have no clue what's going on with my direct order, which I paid more or when all is said and done (no discount, after all)? Very disappointing...
 
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B Patterson
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My game store doesn't have them as well and this place is always stocked. They said it must be coming in Monday...
 
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Jarrod Babel
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Anyone have any update on their direct order from Cryptozoic?
 
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Casey Hughes
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Not yet. I'm just hoping it gets here by Thursday, otherwise I'm going to be so busy I won't even be able to touch it till after the holidays. Other than to hopefully develop some solo rules that is.
 
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Frank Jarome
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I emailed Crypto support to see the latest, and here is what I got back:

Thank you for your patience. Unfortunately, the shipment of the DC Deck Building Game had a recent delay in reaching our office and has been re-scheduled to arrive by next Friday at the latest. We are unable to expedite the shipment as it is out of our hands and we apologize for the extended length of time this will take to arrive. We plan to have all pre-orders fulfilled as soon as the shipment arrives. Once your order is processed, you will receive another email stating your order has been processed and will be shipped the same day. The email will also contain the tracking number associated with your order number which can be viewed at fedex.com.

Again, we apologize for the inconvenience this has caused and thank you for your patience and understanding. If any other questions or concerns, please let us know.


All I can say is "lame..."
 
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Scott
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Next Friday, as in almost two weeks? Wish I knew, I woulda just went to the store. Very disappointed here.
 
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Casey Hughes
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Midnight Rider wrote:
Next Friday, as in almost two weeks? Wish I knew, I woulda just went to the store. Very disappointed here.


Same here. I pre-ordered so I could get the promo, then they announced that stores would be able to get them this time.
 
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Frank Jarome
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I'm tempted to cancel my order and just get it from one of the stores that already has it in stock (just how is it that they do and the freaking company doesn't, anyways?), Martian Manhunter be damned...

Very disappointing experience overall
 
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Casey Hughes
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My guess is they got shipped directly to a distributor from the manufacturer. The distributor then ships some to Cryptozoic so they can fill their direct orders while stores got them direct from the distributor.
 
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Jarrod Babel
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Surfmonkey01 wrote:
I'm tempted to cancel my order and just get it from one of the stores that already has it in stock (just how is it that they do and the freaking company doesn't, anyways?), Martian Manhunter be damned...

Very disappointing experience overall


but i think you are locked in and cannot cancel now (mine says processing and unable to be cancelled).
 
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Frank Jarome
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jbabel wrote:
Surfmonkey01 wrote:
I'm tempted to cancel my order and just get it from one of the stores that already has it in stock (just how is it that they do and the freaking company doesn't, anyways?), Martian Manhunter be damned...

Very disappointing experience overall


but i think you are locked in and cannot cancel now (mine says processing and unable to be cancelled).


Mine has said that since about 30 seconds after the order was originally placed, so I'm not sure how much stock I put into that...
 
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Scott
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Crypto's store page says the following...

"All Pre-orders made as of December 3, 2012 will arrive during mid-December."
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Jarrod Babel
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so we got screwed...
 
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Frank Jarome
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I added a copy to an order I was making at Noble Knight last night, and it shipped out already this morning. I shot an email to Crypto just asking to just cancel my preorder, so we'll see how that goes...

I think I need to stop direct preordering. Between the Plaid Hat Mice & Mystics debacle and now this, I'm sorta soured on the whole process... I think from now on I just wait for stores to get stuff in...
 
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Jarrod Babel
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just got the same form response an earlier poster got, basically it's shipping Friday, thanks and sorry! I would cancel too but I want the promo.
 
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Scott
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According to my shipping notice, it's expected to be here sometime this Friday.
 
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Casey Hughes
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Midnight Rider wrote:
According to my shipping notice, it's expected to be here sometime this Friday.


Same here. Even got an e-mail notification.
 
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Jarrod Babel
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no email yet for me...checked website and it says shipped at midnight on 12/5 and the fed ex tracking info has not been processed and gives an estimated delivery date of 12/11. Last preorder from cryptozoic for me.
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