I ordered the original game from them and my cards were slightly damaged. I emailed them and asked about it and within a week I had two new packs of cards. No questions asked!
Ares is awesome.
Hmmm, I emailed them regarding the different shading between the 2nd ed. cards and the expansion (I originally didn't think this an issue, but have since reconsidered this based on viewing the cards in different light) and never received any response.
Does anyone know if they are reissuing the cards with better color matching?