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Kingdom Builder» Forums » General

Subject: Tiles Off Center rss

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David Anderson
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seattle
Washington
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It doesn't affect game play, but my building tiles are really off center as are the location summary tiles. Is this a common problem? Why is it so hard to die cut the pieces properly. My tiles are an 1/8" off center.
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Lars Wagner Hansen
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Mine are fine. Write to Queen games and tell them about your problem. They might replace your building tiles and location summary tiles.
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David Anderson
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The manufacturer just contacted me and offered to send replacements. Truly great customer service! I'll report back once they arrive.

 
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Fatty McButterpants
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I also had pretty badly off-centered cuts on my tiles. I wrote Queen games and asked for replacements which I just got in the mail today. I was really pleased to see that the replacement tiles were perfectly centered, but then I turned them over and found that the backside action pictures were way off-centered (worse than my originals). I emailed them again explaining that they need to look at both the front and back to make sure they are centered.
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Sky Zero
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I just bought my copy and noticed EVERY SINGLE CHIT was cutoff and printed off enter. Sounds like they need to do some QA because the recent batch for sale are a mess. Does anyone have an email address I can contact?
 
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Sky Zero
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Found the standard customer service email for Queen and sent pics. Hope to hear back, definitely want something done about it.
 
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