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Subject: GMT Games - Best Customer Service Ever rss

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Nate Milbrath
United States
Blaine
Minnesota
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Better to reign in Hell than to serve in Heaven.
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I form the light, and create darkness: I make peace, and create evil: I the Lord do all these things. - Isaiah 45:7
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I can't praise GMT enough for their awesome customer service. So last week a couple of the P500 games shipped. I was super excited to have them arrive. I became curious when I hadn't seen anything as they usually arrive a few days later and all the games I've gotten have arrived before I received a shipping notice in my e-mail. I got my shipping notice a few days ago.

Well, apparently I forgot to change back my primary shipping address from my Secret Santa target to my actual address and the games are being shipped elsewhere. I asked the customer service lady Araceli if there was anything I could do and she said she would ship out another set to the correct address. surprise

WOW is all I can say. I was stunned. So not only is my Secret Santa target getting an extra couple games, I am receiving them as well, no questions asked. GMT has a customer for life.
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Chris Wilcoxon
United States
Apple Valley
Minnesota
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Wow, giving your target GMT for Christmas, that's really generous. Good on you and GMT!
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Chris Tham
United States
Tulsa
Oklahoma
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Best game ever!
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They were already amazing in my book, I am running out of superlatives to describe them with...
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MAGE Company
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That's how all the companies must act!
I like to hear such news
 
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David Oldster
Canada
Toronto
Ontario
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GMT is a platinum star company for customer service. They will continue to get a lot of my business.
 
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