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Subject: Miniature Market - Great Experience rss

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Adam Morgan
United States
Hattiesburg
Mississippi
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Got an order from Miniature Market yesterday. Turns out I also got someone else's order. I called today to inform them of the mix up. They thanked me several times for calling and reporting it. I told them it wasn't a problem as I had no use for this guy's stuff. They said they appreciated it anyways, emailed me a shipping label AND gave me a $10 credit. They didn't have to do that, I was just doing what I felt was right. Just thought I would give them some daps on the message board. I'll definitely be shopping there again.
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John Herrera
United States
Highland
California
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Miniature Market has always been good and very prompt with my orders - I am glad you everything worked out for everybody.

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Dice bags!
United States
Wurtsboro
NY
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Added to OLGS geeklist: http://boardgamegeek.com/listitem/987774?commentid=3384798#c...
 
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Mark W
United States
Islip
New York
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I just took advantage of their latest sale and got 8% off their (at the risk of sounding like a commercial) already low prices, plus 4 times the rewards points. Fantastic deal. They canceled one item on me (Lurker at the Threshold for Arkham Horror), but honored the free shipping even though I was no longer above the threshold. Unfortunately cancellations happen more often than I'd like - about 20%-33% of my orders wind up with a canceled item. I've literally never had a canceled item with any other online gaming store I've ordered from. So that's the con, based on my experience. Still I return to Miniature Market because their prices are excellent, and their selection is good.
 
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Timothy 'Peachy' Devery
United States
Peoria
Illinois
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I have always had good experiences with them. I had one order that came in wrong, and they quickly and easily corrected the issue with no fuss!
 
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Chris Fee
United States
Corning
New York
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No fair! They're using brains against us! We removed our brains to make room for guns and explosives!
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NeonPeon wrote:
They canceled one item on me (Lurker at the Threshold for Arkham Horror), but honored the free shipping even though I was no longer above the threshold. Unfortunately cancellations happen more often than I'd like - about 20%-33% of my orders wind up with a canceled item. I've literally never had a canceled item with any other online gaming store I've ordered from.


Interesting. I've never had an item cancelled, even if their on-line stock only showed a copy or two left. Had a few missing single minis but it was fixed within a week by one email.
 
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