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Subject: What I'm missing: 20 Black Discs! rss

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Bob (he/him)
United States
Lutz
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Nope, mine was fine.

That is a set of player pieces... so that player would be out of luck...
 
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Ægir Æxx
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Also there is only suposed to be 4 pawns in each color.
 
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Robert Manore
United States
Colorado Springs
Colorado
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Warlord beats Troll, Troll beats Elf, Elf beats Water Sprite, and basically everything else beats Enchanted Bunny.
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ldsdbomber wrote:
I bought this for a friend, and while baggying up noticed that I only had 4 colours worth of 20 discs, but 5 colours worth of 4 pawns, so it seems someone forgot to put 20 black discs in there. It was shrinkwrapped and bought from a reputable store, so should I contact Stronghold directly, anyone else have this problem?


With you being in Sweden, it might be easier to contact Giochix.
 
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The Chaz
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Arkansas
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I just emailed Stronghold re: 2 missing yellow discs, one mangled orange disk, and one yellow pawn with green marks.
My first time experiencing anything but 100% quality in a game I purchased new - hope it gets resolved quickly!
 
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Steve Duff
Canada
Ottawa
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Stronghold replaced my missing parts too, even though it was my own fault for one of them. Big thumbs up from me too. thumbsup
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Bruno Valerio
Portugal
Lisboa
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I'm missing an orange scientist, emailed Giochix two weeks ago and so far no response!!!!

shake
 
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The Chaz
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The Chaz wrote:
I just emailed Stronghold re: 2 missing yellow discs, one mangled orange disk, and one yellow pawn with green marks.
My first time experiencing anything but 100% quality in a game I purchased new - hope it gets resolved quickly!

I received a reply ~53 hours after my initial email, in which they confirmed the pieces that would be sent and asked for my address.
Tomorrow will be a week since I replied.
(not that I'm in any hurry - just wanted to give an update)
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Jansel
Spain
Oviedo
Asturias
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Shall we play? I am looking forward to!
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Siempre esperando por una buena partida con buenos amigos acompañados de una buena copita
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Oblivion wrote:
I'm missing an orange scientist, emailed Giochix two weeks ago and so far no response!!!!

shake

I have missed one of the 10 Coal Fossil Fuel Power Plant tiles and I have just written to giochix.it to see what can they do about it.
It was my fault, so I don't mind paying for it, if necessary.

Do you think, if I get no response from them, that I can ask stronghold for this missed piece?

I am from Spain.
Thanks.
 
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Ægir Æxx
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fitioviedo wrote:
Oblivion wrote:
I'm missing an orange scientist, emailed Giochix two weeks ago and so far no response!!!!

shake

I have missed one of the 10 Coal Fossil Fuel Power Plant tiles and I have just written to giochix.it to see what can they do about it.
It was my fault, so I don't mind paying for it, if necessary.

Do you think, if I get no response from them, that I can ask stronghold for this missed piece?

I am from Spain.
Thanks.

Sure, if Giochix doesn't answer ask Stronghold. If stronghold says no, I've got a blank one that I would be happy to send you as a last resort.

Just PM me if you're out of luck.
 
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Tony Reaves
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Tucson
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Is this the missing piece thread? Because mine came with an extra black pawn. If anyone is missing theirs and lives in the U.S., I'll mail it to you. Or, if someone at Stronghold wants it to send to a customer who didn't get theirs, I can send it to them instead.

Either way, PM me.
 
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Bruno Valerio
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Lisboa
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Elitist!
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No response whatsoever from Giochix... so no more games from them... shake
 
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The Chaz
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Forgot to update! cry

I got my replacement pieces in the mail about a week after my first email. As I have yet to make it through my first solo play, I'd say no harm/no foul.

Sorry for those who have had less success with Giochix.
 
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