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Railways of the World» Forums » General

Subject: Thanks for prompt response, Eagle rss

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Steve Wessels
United States
Omaha
Nebraska
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I want to acknowledge Keith and the folks at Eagle games for promptly responding to a problem I was having with my copy of Railroad Tycoon. I've demoed the game a number of times now and there were a few defective locomotives - detracting from initial impressions for new gamers. I wrote to Keith, during the Holiday season and he quickly sent replacement parts.

With all the complaining people are doing about the board warping and colors (all valid concerns), it's nice to see Eagle Games customer service responding with things they can easily correct. I'm confident that they will solve the board warping problem in a manner that makes all of us happy, including Eagle.

- Steve
 
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