Recommend
 
 Thumb up
 Hide
6 Posts

Shadows over Camelot» Forums » General

Subject: Do they ever answer? rss

Your Tags: Add tags
Popular Tags: [View All]
Alan Nanes
United States
Rockville
Maryland
flag msg tools
badge
Avatar
mbmbmbmbmb
I emailed Days of Wonder about obtaining a replacement part for Shadows of Camelot back on 1/13 via their email system, and I still have yet to get any reply. I know they are probably busy, but I have to say I doubt that they couldn't have gotten back to me by now. FFG gets back to me usually within a day to a week TOPS, and they seem to be as big a company.

This is disturbing. Any other way to get to talk to these guys?
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Nick Fisk
United Kingdom
Stoke on Trent
Staffordshire
flag msg tools
Come on you Seagulls! Sami Hyppia's Blue & White army!
badge
That's weird. This bit used to mention Shire Games, and tell you all how wonderful we are. But it seems to have got deleted. Let's see what happens this time ....
Avatar
mbmbmbmbmb
Back in November/December, I needed replacement parts for Memoir 44.

This email address produced an almost immediate response:

customerservice@daysofwonder.com

It's probably the same one you used, but I thought it was worth a mention

N.

 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Chris Prysock
United States
St. Louis
Missouri
flag msg tools
badge
Avatar
mbmbmbmbmb
I had some defective ships in my Pirate's Cove back last March and I found their customer service to be extremely prompt and helpful!
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Philip Thomas
United Kingdom
London
London
flag msg tools
badge
Avatar
mbmbmbmbmb
Well if you will email people on imaginary days of the year...

meeple I realise now you mean 13th January. But In British notation 1/13 is just not possible.
1 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Matthew M
United States
New Haven
Connecticut
flag msg tools
admin
8/8 FREE, PROTECTED
badge
513ers Assemble!
Avatar
mbmbmbmbmb
Philip Thomas wrote:
Well if you will email people on imaginary days of the year...

meeple I realise now you mean 13th January. But In British notation 1/13 is just not possible.


Lousy Smarch weather...

-MMM
1 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Dustin Miller
United States
Utah
flag msg tools
Avatar
mbmbmbmbmb
Days of Wonder has the best customer service ever. I was missing a couple pieces in Memoir 44 and they replaced them very quickly.
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.