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Subject: Kudos to Z-Man Games for great customer service rss

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Mark Hamburg
United States
Tacoma
Washington
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I just wanted to thank Z-Man for great customer service. I recently bought Reef Encounter and one of the counter sheets in my copy was misprinted in a way that made it unusable. I was bummed, because I hoped to get the game to the table soon.

I sent an e-mail to Z-Man asking if they could send me a new counter sheet- got an e-mail back from Zev himself letting me know that the sheet would be in the mail the next day. I had it by the end of the week, so I'm very happy (but, unfortunately, I haven't been able to play the game yet).

Anyhow, awesome customer service. I'm looking forward to buying more Z-Man games!
 
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Brad Fuller
United States
Virginia Beach
Virginia
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I am still waiting for a reply to my game submission it's been a month or so. I don't want to bug them, but I wonder if they got it or deleted it or what. I don't mind if they say no I just would like to know.
 
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