Recommend
1 
 Thumb up
 Hide
3 Posts

Czech Games Edition» Forums » General

Subject: Great service replacing missing parts rss

Your Tags: Add tags
Popular Tags: [View All]
Shawn
United States
Muskegon
MI
flag msg tools
badge
Avatar
mbmbmbmbmb

I bought Tzolk'in and was missing some wooden bits. I sent an email to their online contact and was pleasantly surprised when I got my missing bits sent to me in the mail with no trouble whatsoever.

Just wanted to express my appreciation and tell others to contact CGE using email this address:

lenka@czechgames.com

Lenka was great.
2 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Alex Shock
msg tools
mbmbmbmbmb
I want to confirm that.
I contacted their support service a week ago.
In my box, there was one missing piece (tile).
The missing tile was replaced, and even more. They sent me, even, the other non-missing tiles. Now, I have spare tiles. :thumbsup:
Their response was very quick. One word: FANTASTIC!
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Jyothi
India
Bangalore
flag msg tools
Avatar
mb
Another shout out! I emailed asking for new stickers for Tzolk'in (I messed up -- there was no problem with the originals). Within a week I had new stickers and they even threw in mini-expansion 2 :-) I'm super stoked so a big thanks to Czech games and Zuzana!
 
 Thumb up
 tip
 Hide
  • [+] Dice rolls
Front Page | Welcome | Contact | Privacy Policy | Terms of Service | Advertise | Support BGG | Feeds RSS
Geekdo, BoardGameGeek, the Geekdo logo, and the BoardGameGeek logo are trademarks of BoardGameGeek, LLC.