A reporter who tries to get an interview with you in all three games. The first time, she not-so-subtly accuses you of bending over backwards to please the Council and disregarding humanity and the Alliance; in the second, she'll present your decisions from the previous game in the worst possible light no matter what; in the third, she accosts Shepard about leaving Earth during the Reaper invasion, legitimately (and sincerely) looking for answers this time. You have the opportunity to punch her out in every case, and even if you don't take it, the Shadow Broker videos show that plenty of others are less restrained.